Terms & Conditions

Effective Date: June 13, 2025

These Terms govern your use of the Black Banner Safety website and any purchases made through our platform. By accessing or using the site, you agree to be bound by these Terms.

1. Use of Site

You agree to use this site lawfully, responsibly, and in accordance with all applicable laws. Black Banner Safety operates as a professional consulting and digital-services business serving organizational clients.

2. Products & Services

Black Banner Safety offers downloadable templates, digital safety tools, consulting services, and system-implementation services. Consulting services include digital safety system build-outs, software deployment, and ongoing program-management support.

Software licensing—such as through a third-party provider like Reliant RM—is billed separately and not included in Black Banner Safety’s consulting fees.

All purchases are final unless otherwise stated.

3. Intellectual Property

All content, including text, graphics, branding, and downloads, is the intellectual property of Black Banner Safety and may not be reused, redistributed, or resold without express written permission.

4. Payment & Billing

All prices are listed in USD. Payments are processed securely via our third-party payment provider.

  • Milestone Billing: For project-based consulting or implementation services, 50% of the total fee is due upon contract signing, and the remaining 50% is due upon completion of defined deliverables or within the agreed time window.

  • Net 30 Option: By mutual agreement, certain engagements may be invoiced on a Net 30 basis, payable within 30 days of invoice date.

  • Retainer Engagements: For ongoing or recurring services, invoices are issued monthly unless otherwise specified in the Statement of Work.

5. Veteran & First Responder Discount (Banner Honor Plan)

Black Banner Safety offers a 10% discount under the Banner Honor Plan to eligible individuals who have served or are actively serving in:

  • U.S. Military (Veterans, Active Duty, Reserves & Guard)

  • Law Enforcement

  • Fire & Rescue Services

  • Emergency Medical Services (EMTs, Paramedics)

  • 911 Dispatch & Emergency Communications

  • Corrections

  • Emergency Management Personnel

Verification is required prior to checkout. The discount applies only to eligible Black Banner Safety products and services and excludes third-party software licensing fees.

This offer cannot be combined with other promotions, does not apply retroactively, and may be modified or discontinued at any time without notice.

6. Refund Policy

Please refer to our Refunds & Returns page for the full policy on cancellations, scope changes, and refunds.

7. Limitations & Liability

Black Banner Safety maintains professional and general liability insurance coverage appropriate for consulting and digital-service providers.

We are not liable for any damages arising from your use of our site, products, or services—including but not limited to data loss, misuse, business interruption, or reliance on third-party platforms such as Reliant RM.

You agree that Black Banner Safety’s total liability in any matter shall not exceed the amount paid by you to Black Banner Safety in the six months preceding the claim.

8. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota. Any disputes arising from or related to these Terms shall be resolved in the state or federal courts located within Minnesota.

9. Changes to Terms

Black Banner Safety reserves the right to update these Terms at any time. Continued use of the site after changes are posted constitutes your acceptance of the updated Terms.

10. Contact

For questions regarding these Terms, contact us at info@blackbannersafety.com.