Pricing & Engagement
Is Black Banner Right for Your Operations?
Black Banner Safety works with organizations that need more than generic checklists, disconnected software, or policies that never make it beyond a binder.
Our services are primarily designed for medium to large organizations, particularly those managing complex operations, multiple facilities, regulatory responsibilities, or interconnected business processes.
That doesn't mean smaller organizations are excluded. Businesses with a specific safety, compliance, or operational challenge may benefit from a focused consulting engagement without committing to a larger systems implementation.
The right fit depends on your operational needs, project scope, and readiness to implement meaningful change—not simply your employee count.
How Our Services Are Priced
Black Banner Safety offers two primary service lines: Flightline, focused on connected management systems, implementation, and ongoing stewardship; and Mission Ops, providing targeted consulting and operational support.
Rather than assigning a standard price to every service, we develop proposals around the work required, the outcomes expected, and the level of support needed.
Our approach emphasizes clear project scopes, defined deliverables, and an understanding of both initial and ongoing financial commitments.
Flightline: Systems Implementation & Stewardship
Flightline combines the capabilities of the Reliant RM management platform with professional implementation and ongoing system stewardship.
A Flightline engagement generally includes three financial components:
Implementation — The Terminal
A defined project investment covering the agreed design, configuration, implementation, testing, training, and deployment of your management system.
Implementation pricing reflects the complexity of your operation, the functions being developed, the number of stakeholders involved, and the requirements established during discovery.
Platform Licensing — Reliant RM
Reliant RM software licensing is determined by the applicable platform subscription structure, facilities, user roles, and selected capabilities.
Reliant RM publishes its baseline subscription pricing, allowing organizations to explore potential software costs independently.
View Reliant RM's Published Pricing
Published vendor pricing is separate from Black Banner Safety's professional services. Actual licensing arrangements, applicable third-party costs, and subscription commitments are confirmed during engagement planning.
Ongoing Stewardship — Control Tower
A successful implementation is only the beginning. Control Tower provides ongoing stewardship and support based on how your organization chooses to operate its system.
Organizations with internal system administrators may require only baseline platform stewardship, licensing coordination, and vendor liaison services. Others may benefit from collaborative administration or more comprehensive managed support.
Where a client environment remains under Black Banner Safety's partner account and licensing arrangement, baseline stewardship services form part of the ongoing engagement.
The appropriate level of support, associated responsibilities, service fees, and recurring commitments are established in the applicable Statement of Work.
Built Around Your Operations
Flightline implementations are designed around your organization's priorities, not a predetermined collection of software modules.
Initial deployment may focus on a specific operational need or bring multiple business functions together within a connected management system.
As organizational needs evolve, additional workflows, departments, facilities, and capabilities can be incorporated through appropriately scoped implementation projects or authorized service changes.
This phased approach allows organizations to build on their existing system rather than starting over as requirements change.
Mission Ops: Targeted Consulting & Operational Support
Mission Ops provides focused professional support for organizations that need experienced guidance, a defined project delivered, or ongoing advisory capacity without implementing an entirely new management system.
Engagements may include:
Recon — Assessments & Operational Reviews
Focused evaluations, gap analyses, program assessments, and recommendations designed to help leadership understand current conditions, identify priorities, and establish a practical direction forward.
Tactical Deployment — Defined Consulting Projects
Scoped projects addressing specific operational, safety, compliance, or management-system needs. Work may include program development, process improvements, documentation, implementation planning, and other agreed deliverables.
Command Support — Fractional Advisory Services
Ongoing professional guidance and operational support for organizations that need experienced leadership capacity without adding a full-time position.
These engagements are structured around defined responsibilities, service capacity, and availability.
Mission Ops services are generally priced through a defined project fee or an agreed recurring service arrangement. On-site work, travel, specialized resources, and other project-specific requirements are considered during scoping.
What Determines Your Investment?
Every organization brings different challenges, priorities, and levels of operational complexity.
Factors influencing the investment may include:
Scope & Deliverables: The objectives, functions, and specific outcomes to be achieved.
Operational Complexity: The number of facilities, departments, processes, and stakeholders involved.
Existing Systems & Information: Current tools, documentation, data readiness, and integration requirements.
Implementation Requirements: Configuration, testing, training, deployment, and organizational coordination.
Timeline & Resources: Project scheduling, availability, specialized support, and delivery requirements.
Ongoing Support: The level of continued system stewardship, advisory assistance, or operational involvement required.
Black Banner Safety does not maintain a universal price list for custom professional engagements.
Before work begins, the agreed scope, responsibilities, deliverables, fees, and payment arrangements are documented in the applicable Master Services Agreement (MSA) and Statement of Work (SOW). Material changes to an approved scope are addressed through the established change-order process.
Information on this page provides general guidance and does not constitute a binding quotation or commitment to deliver specific services at a predetermined price.
How Engagements Are Structured
1. Make Contact
Tell us about your organization, current challenges, and what you're hoping to accomplish. We'll begin by determining whether Black Banner Safety's services align with your operational needs.
2. Define the Scope
Through initial discussions and appropriate discovery activities, we'll identify project priorities, requirements, responsibilities, and the level of support needed. Depending on the engagement, additional assessment or discovery work may be necessary before a complete implementation scope can be established.
3. Review Your Proposal
You'll receive a written proposal and applicable Statement of Work outlining the proposed services, deliverables, project investment, responsibilities, and relevant ongoing costs. You'll have the opportunity to review the proposed approach before making a commitment.
4. Project Execution
Following execution of the applicable agreements, services are delivered according to the approved scope, schedule, responsibilities, and contractual terms.